Eseoghene OMAME
Web & Graphics Designer, Brand Manager
Buade Nungua,
Accra, Ghana
I am a success-driven IT professional who is versatile and has a passion for learning and excellence. I possess various experiences gained over a period of six years in a number of diverse but relevant roles. I am able to balance multiple competing priorities with little or no supervision.
Work Experience
Interswitch Group
April 2015 – Jan. 2018
Collections & Disbursement Applications Executive
User requirement gathering and validation
- Liaise with Sales team on sales of collection and disbursement products (e.g. Autopay, Paydirect, Webpay, etc.)
- Validates requests from Sales team by testing customer needs on test environment
- Identifies product change requests
- Provides Sales support to sales team
- Analyses and designs project implementation approaches
Integration/implementation
- Tests and certifies integration of third party systems to Interswitch’s payment gateways
- Ensures quality product and service delivery
- Carries out User Acceptance tests
- Facilitates migration of tested implementation on production environments
Training
- Facilitates project related training sessions/workshops for internal/external clients
Support
- Provides third level application support to internal and external customers
- Manages relationship with third party integrators and customer’s perception during service delivery
- Support third party integrations to payment solutions
Skills
